A representative selection of client work across digital transformation, AI and data strategy, scaled agile delivery, sourcing, and process optimization.
Selected for program scale, complexity, and the breadth of capability required to deliver them.
Developed a full RFP and selection framework for one of the largest public health IT procurements in the state, including functional requirements, evaluation criteria, and program investment guidance.
Orchestrated end-to-end SAFe and DevOps implementation for a large CRM program, including ART launch, PI planning, and KPI-driven execution controls.
Led AI strategy from current-state readiness assessment to prioritized use-case portfolio, governance design, and phased implementation plan.
Developed a 360-degree customer view with consistent channel experience and context-aware interactions. Defined the scope of digital transformation with high-level architecture and business and IT capabilities.
Conducted detailed analysis to assess digital use cases, understand customer personas and journeys, and develop a business capabilities model prioritizing digital optimization opportunities.
Applied bi-modal digital frameworks to create renovation and innovation models, defining a digital-ready architecture with new governance and operating models.
Integrated AI into enterprise strategy by defining business objectives, executive sponsorship frameworks, and resource allocation to enable practical innovation.
Devised comprehensive MDM strategies and roadmaps and oversaw development of Health and Human Services gateways for integrated data and shared analytics.
Led a DevOps and release planning transformation, standardizing deployments and implementing automation tooling to increase software quality and delivery speed.
Led sourcing strategy for a $30M+ enterprise deal capture system, streamlining middle-office transaction management through disciplined vendor evaluation.
Conducted a comprehensive IT health check using established frameworks and delivered optimized processes and capability improvements.
Improved SDLC process quality by refining release management, project estimating, and monitoring controls for smoother execution.
The Digital IQ Scorecard applies the same thinking behind these engagements to your organization in 15 minutes.